Healthcare Services | Pre-Sales, Installation, Support & Delivery | Zenrox Healthcare

Comprehensive Healthcare Services

From initial consultation to ongoing support, we provide end-to-end services that ensure your medical equipment delivers optimal performance throughout its lifecycle.

Our Service Commitment
  • 24/7 technical support across Africa
  • Expert installation and commissioning
  • Comprehensive staff training programs
  • Guaranteed response times
Explore Our Services
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Pre-Sales
Consultation & Planning
🔧
Installation
Professional Setup
🛠️
Support
Ongoing Care
🚚
Logistics
Delivery & Tracking

Complete Service Ecosystem

Seamless support from consultation to maintenance

Our Service Categories

Comprehensive support services designed to maximize your medical equipment investment

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Pre-Sales Services

Expert consultation and planning services to ensure you select the right equipment for your facility's needs.

  • Equipment consultation and needs assessment
  • Comprehensive site evaluation
  • Custom quotations and proposals
  • Regulatory compliance guidance
  • ROI analysis and recommendations
Learn More →
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Installation & Training

Professional installation services with comprehensive staff training to ensure optimal equipment utilization.

  • Professional equipment installation
  • System commissioning and testing
  • Comprehensive staff training programs
  • Safety protocol implementation
  • Operational documentation
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🛠️

After-Sales Support

Ongoing technical support and maintenance services to ensure maximum equipment uptime and performance.

  • 24/7 technical support hotline
  • Warranty management and claims
  • Remote diagnostic capabilities
  • Equipment upgrades and updates
  • Preventive maintenance programs
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🚚

Logistics & Delivery

Reliable logistics and delivery services ensuring your equipment arrives safely and on schedule across Africa.

  • Pan-African delivery network
  • Express shipping options
  • Installation scheduling coordination
  • Real-time order tracking
  • Secure packaging and handling
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Our Service Process

A streamlined approach ensuring exceptional service delivery at every stage

1
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Consultation

Initial needs assessment and equipment recommendations

2
📋

Planning

Detailed project planning and timeline development

3
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Delivery

Secure logistics and timely equipment delivery

4
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Installation

Professional installation and system commissioning

5
🎓

Training

Comprehensive staff training and documentation

6
🛠️

Support

Ongoing maintenance and technical support

500+
Installations Completed
Across 15 African countries
98%
Customer Satisfaction
Based on service reviews
15min
Average Response Time
24/7 support hotline
2000+
Staff Trained
Healthcare professionals

What Our Customers Say

Real feedback from healthcare facilities across Africa

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"Zenrox's installation team was exceptional. They completed our entire ICU setup in record time and trained our staff thoroughly. The ongoing support has been outstanding."
DR
Dr. Sarah Richardson

Chief Medical Officer, Lagos General Hospital

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"The pre-sales consultation helped us choose exactly the right equipment for our budget. Their logistics team delivered everything on time across multiple locations."
MK
Michael Kamau

Facilities Manager, Nairobi Medical Center

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"When our MRI machine had issues, Zenrox's remote diagnostic team identified the problem quickly and had a technician on-site within hours. Incredible service!"
AB
Dr. Adaora Busari

Head of Radiology, Abuja Diagnostic Center

Experience Excellence in Healthcare Services

Partner with Zenrox for comprehensive healthcare services that ensure your facility operates at peak efficiency. Our expert team is ready to support your success.

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